Your trust is sacred to us. This Privacy Policy explains what information Ritajay Tech Solutions Private Limited ("Poojna", "we", "us") collects, how we use it, and the choices you have.
1. Information We Collect
- Account details: name, email, phone number
- Sankalpa details: name, gotra, nakshatra, intention for the ritual
- Birth details for astrology: date, time, place of birth
- Delivery address for prasad and sacred items
- Payment information (processed by our payment partners; we never store full card data)
2. How We Use Your Information
- To perform pujas and deliver prasad
- To prepare astrology readings
- To send booking confirmations and updates
- To improve our services and respond to support requests
3. Sharing
We share only what is necessary with priests (sankalpa details), couriers (delivery address), and astrologers (birth details). We never sell your data to advertisers or third parties.
4. Data Security
We use industry-standard encryption and access controls. Sensitive consultations remain confidential and are not shared internally beyond what is required.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time by writing to connect@poojna.com.
6. Cookies
We use essential cookies for site functionality and optional analytics cookies to understand usage. You can control cookies through your browser.
7. Contact
Questions about this policy? Reach our Data Protection Officer at connect@poojna.com.